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Privacy Policy for Dzeva (by Echuku)

Effective Date: 20th April 2026

Dzeva (“we,” “our,” or “us”) is an all-in-one AI solution developed and operated by Echuku. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR).

1. About Dzeva

Dzeva is a product of Echuku, offering AI-powered tools such as chatbots, voice generation, image creation, automation, and business solutions.

2. Information We Collect

We may collect the following:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing/payment details

b. Usage Data

  • IP address
  • Device and browser type
  • Pages visited and actions taken
  • Access times and dates

c. Content Data

  • User inputs (text, images, voice prompts)
  • AI-generated outputs

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Consent - where you have given clear permission
  • Contractual Necessity - to provide services you requested
  • Legal Obligation - to comply with applicable laws
  • Legitimate Interests - to improve services, prevent fraud, and ensure platform security

4. How We Use Your Information

We use your data to:

  • Provide and maintain Dzeva services
  • Personalize user experience
  • Process subscriptions and payments
  • Communicate updates and support
  • Improve AI performance and system accuracy
  • Detect and prevent fraud, abuse, or security threats

5. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

  • Trusted third-party service providers (hosting, analytics, payment processors)
  • Legal authorities when required by law
  • Partners essential to delivering our services

All partners are required to comply with strict data protection obligations.

6. International Data Transfers

Your data may be processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses
  • Secure data handling practices
  • Compliance with GDPR and NDPR requirements

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

8. Your Data Protection Rights

Under GDPR (for EEA Users)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

You also have the right to lodge a complaint with a data protection authority.

Under NDPR (for Nigeria Users)

In accordance with the Nigeria Data Protection Regulation (NDPR), you have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data
  • Object to processing
  • Be informed about how your data is used

Echuku ensures that all personal data is:

  • Collected for specific, legitimate purposes
  • Processed securely and confidentially
  • Not retained longer than necessary

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we strive for maximum security, no digital platform can guarantee absolute protection.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve functionality and user experience
  • Analyze usage patterns
  • Store preferences

You can manage cookie settings through your browser.

11. Third-Party Services

Dzeva may integrate with third-party platforms. We are not responsible for the privacy practices of these external services.

12. Children’s Privacy

Dzeva does not knowingly collect personal data from children under the age of 13. If such data is identified, it will be promptly deleted.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

14. Contact Information

If you have questions, requests, or complaints regarding your data:

Company: Echuku
Product: Dzeva

Email: hello@echuku.com
Phone: +2347082865712

15. Legacy Naming Notice

Dzeva was previously known as Lurxi and Falzz. All services are now fully transitioned and operated under the Dzeva brand.